All new hardware is guaranteed for 12 months.
The Identifier software, regardless of terminal model or PC version, is guaranteed for a full one year against defects in operation. If a merchant finds a problem with the operation of The Identifier software while under warranty , we will fix it free of charge and provide a remote download of the fixed version of software. This does not include the modifications required in a state which changes the encoding on their i.d.'s or licenses.
We, along with all the distributors in our distribution network are available to answer questions and provide assistance in the use of any Identifier product. If the hardware fails for any reason, we will provide another download of The Identifier at a small fee.
Reliability, dependability, security, peace of mind; all of this is yours with The Identifier,our partners and distributors. Call us at 714-458-3573.